Marten Julian Direct

Marten has always been keen to work with charities and make donations so I am always looking at what we can do to help. For some time now I have been keen to work with Racing Welfare and it’s been … Continued

This page is being updated as I research the products we use. Weekend Card The publication we produce in-house that uses the most paper is our Weekend Card. We offer it in an e-format which of course has great eco credentials. … Continued

I didn’t plan to write a blog today but my schedule was interrupted by an email from the BHA in connection with some new scientific research. It grabbed my attention as in our office we’ve been talking a lot about … Continued

equine safety, Rebecca

A fond farewell to the Sports Blog that Ian Carnaby has been writing for many years on www.martenjulian.com I know he has a number of regular readers so we are sorry that it is no longer available but due to … Continued

I have previously written about telephone lines on here but this is an updated article. Many years ago Marten and I spoke about stopping our Premium Rate lines. We hate that clients are charged so much to hear a line. … Continued

Ian Carnaby, Marten Julian, Telephone Lines

  Following the launch of our new shop and My Account area, we have received a number of enquiries. I appreciate that if someone didn’t have a subscription when our site went live it could be confusing! There is a … Continued

How To, Support, Weekend Card

In June 2017 I started work on our new online shop and My account area. My main objective was to offer immediate downloads for our clients. This means if one of our services is available and you order it you … Continued

Dare I say the words that everyone must be fed up of hearing about… GDPR or Data Protection? When I read things about GDPR I feel like we have been compliant with it before it even existed. Over the past … Continued

Since I first worked on our site back in 1997 lots of new technology has become available. I have always been keen to utilise technology to enable us to get information to clients quicker or to make our working lives … Continued

I am always keen to read about new ideas to make racing more transparent. I love working in this industry but do have to stick up for us every so often. I speak to a large number of people and … Continued

I know Cheltenham Festival fever has arrived as calls and emails have started coming through asking when our brochure is available. Another sign is that Marten confirms his attendance at the popular Cartmel Racecourse Cheltenham Preview Evening. We are currently … Continued

Cheltenham Bulletin Book, Cheltenham Festival

Many years ago Marten and I spoke about stopping our Premium Rate lines. We hate charging clients so much to hear a line. For over ten years I have tried to change the way we provide the service and have … Continued

Telephone Lines

I gather there have been a few enquiries from clients about me not writing a booklet for Royal Ascot this year. The reason is that of the 30 races at the meeting, at the time of deadline there are entries … Continued

Champion Day (14 March) Time Race 13.30 The Sky Bet Supreme Novices’ Hurdle Race 14.10 The Racing Post Arkle Challenge Trophy Steeple Chase 14.50 The Ultima Handicap Steeple Chase 15.30 The Stan James Champion Hurdle Challenge Trophy 16.10 The OLBG … Continued

Cheltenham Festival

We don’t always get it right. We are human! However, I can assure you I hate it when we get it wrong. My worst situation is when we have got it wrong for a new client. They might not know … Continued

customer service

Did you know that if you use a kindle you can send PDF documents to it to read? We have offered our books before in a Kindle format but we don’t always have time (sorry). However, if you use a … Continued

Kindle

I am on the hunt for signatures please! Click here to sign To: South Lakeland District Council Planning Department South Lakes do not allow planning. Flood risk – Toxic – not affordable We would like SLDC to carefully consider a … Continued

I have decided to amend the way in which we offer our Telephone line, text message and email daily service. I spoke to Marten about simplifying the process, and he agreed with my logic on how to move forward. Marten … Continued

So in my aim to please everyone I have confused people! We offer two books for Royal Ascot. Book One covers the first two days and Book Two covers the final three days. To receive these it costs £20 (£4 … Continued

After many years speaking to clients I often get asked how we work together. Despite Marten and I living in the same town we actually work from seperate offices which may surprise some people. The truth is that Marten is … Continued

What a nightmare! Why is it hard for people to get their bets on? What is going on? If someone was winning all day every day then I get it but I am talking about some of our clients who … Continued

As my regular blog readers may know this year for me is all about new ideas and offering a better service to our clients and utilising technology as much as possible. I had a meeting today with Marten and Steve … Continued

I am exhausted! I know it’s Cheltenham and therefore there is a lot of work to do but that I am used to. What I am not used to is (wait for it, I need to take a deep breath … Continued

We are truly responsive! Hooray. Obviously we try to respond to our clients whenever required. I respond to calls, texts, emails, letters and very rarely (but much to my excitement) faxes. Oh I mustn’t forget we also respond via Facebook, … Continued

I am probably one of the rare folk that wishes Christmas lasted more than a day! Purely because the build up to it goes on for so long and then suddenly that’s it over. The Marten Julian office used to … Continued

In January our website is being rebuilt however despite a huge amount of work and money I doubt anyone will notice. It is one of those weird things you have to do to ensure technology is working correctly for clients … Continued

Over the past couple of years I have found lots of references to do with research into racehorses and I wonder if this is a new thing or whether lots has always been done but due to online media coverage … Continued

Cheltenham and Aintree are now both over and I start to concentrate on the Flat season. I have spent the past couple of weeks updating the site while going through a rebuild to enhance the experience for our web visitors. … Continued

Marten and his racing assistant Jodie are recording have recorded a Podcast this week looking back to Aintree. Checkout our Podcast by visiting our Podcasts Page

Hooray Just a little update to say hooray I did it. I have managed to edit and upload Marten’s first ever Podcast. We are really happy to be able to offer this service to our clients. Marten has really enjoyed … Continued