Marten Julian Direct

Black Friday Charity Raffle for Racing Welfare

Rebecca's Spotlight | November 23rd, 2018

Marten has always been keen to work with charities and make donations so I am always looking at what we can do to help. For some time now I have been keen to work with Racing Welfare and it’s been … Continued


Our eco credentials

Rebecca's Spotlight | October 26th, 2018

This page is being updated as I research the products we use. Weekend Card The publication we produce in-house that uses the most paper is our Weekend Card. We offer it in an e-format which of course has great eco credentials. … Continued


Research into equine vision to improve safety in jump racing

Rebecca's Spotlight | October 10th, 2018

I didn’t plan to write a blog today but my schedule was interrupted by an email from the BHA in connection with some new scientific research. It grabbed my attention as in our office we’ve been talking a lot about … Continued

,


Goodbye to Ian’s sports blog

Ian Carnaby's Sports News Rebecca's Spotlight | September 5th, 2018

A fond farewell to the Sports Blog that Ian Carnaby has been writing for many years on www.martenjulian.com I know he has a number of regular readers so we are sorry that it is no longer available but due to … Continued


Telephone Lines

Rebecca's Spotlight | July 21st, 2018

I have previously written about telephone lines on here but this is an updated article. Many years ago Marten and I spoke about stopping our Premium Rate lines. We hate that clients are charged so much to hear a line. … Continued

, ,


How to guide for the Weekend Card

Rebecca's Spotlight | July 4th, 2018

  Following the launch of our new shop and My Account area, we have received a number of enquiries. I appreciate that if someone didn’t have a subscription when our site went live it could be confusing! There is a … Continued

, ,


Teething problems with a solution

Rebecca's Spotlight | May 31st, 2018

In June 2017 I started work on our new online shop and My account area. My main objective was to offer immediate downloads for our clients. This means if one of our services is available and you order it you … Continued


GDPR & how I look after our clients

Rebecca's Spotlight | May 23rd, 2018

Dare I say the words that everyone must be fed up of hearing about… GDPR or Data Protection? When I read things about GDPR I feel like we have been compliant with it before it even existed. Over the past … Continued


Website upgrade time

Rebecca's Spotlight | May 2nd, 2018

Since I first worked on our site back in 1997 lots of new technology has become available. I have always been keen to utilise technology to enable us to get information to clients quicker or to make our working lives … Continued


Trainers lose right to self-certify for 12 months

Rebecca's Spotlight | April 4th, 2018

I am always keen to read about new ideas to make racing more transparent. I love working in this industry but do have to stick up for us every so often. I speak to a large number of people and … Continued


Chelt Fest fever has arrived!

Rebecca's Spotlight | February 10th, 2018

I know Cheltenham Festival fever has arrived as calls and emails have started coming through asking when our brochure is available. Another sign is that Marten confirms his attendance at the popular Cartmel Racecourse Cheltenham Preview Evening. We are currently … Continued

,


Our Telephone Lines

Rebecca's Spotlight | June 18th, 2017

Many years ago Marten and I spoke about stopping our Premium Rate lines. We hate charging clients so much to hear a line. For over ten years I have tried to change the way we provide the service and have … Continued


Royal Ascot Info 2017

Rebecca's Spotlight | June 17th, 2017

I gather there have been a few enquiries from clients about me not writing a booklet for Royal Ascot this year. The reason is that of the 30 races at the meeting, at the time of deadline there are entries … Continued


Cheltenham Fixtures 2017

Rebecca's Spotlight | February 26th, 2017

Champion Day (14 March) Time Race 13.30 The Sky Bet Supreme Novices’ Hurdle Race 14.10 The Racing Post Arkle Challenge Trophy Steeple Chase 14.50 The Ultima Handicap Steeple Chase 15.30 The Stan James Champion Hurdle Challenge Trophy 16.10 The OLBG … Continued


Customer Service

Rebecca's Spotlight | January 24th, 2017

We don’t always get it right. We are human! However, I can assure you I hate it when we get it wrong. My worst situation is when we have got it wrong for a new client. They might not know … Continued


Utilise your Kindle!

Rebecca's Spotlight | December 13th, 2016

Did you know that if you use a kindle you can send PDF documents to it to read? We have offered our books before in a Kindle format but we don’t always have time (sorry). However, if you use a … Continued


Campaign for responsible planning permission

Rebecca's Spotlight | November 20th, 2016

I am on the hunt for signatures please! Click here to sign To: South Lakeland District Council Planning Department South Lakes do not allow planning. Flood risk – Toxic – not affordable We would like SLDC to carefully consider a … Continued


Keeping things simple

Rebecca's Spotlight | November 2nd, 2016

I have decided to amend the way in which we offer our Telephone line, text message and email daily service. I spoke to Marten about simplifying the process, and he agreed with my logic on how to move forward. Marten … Continued


Please write me a book & two e-versions?!

Rebecca's Spotlight | June 12th, 2016

So in my aim to please everyone I have confused people! We offer two books for Royal Ascot. Book One covers the first two days and Book Two covers the final three days. To receive these it costs £20 (£4 … Continued


Royal Ascot book & what we do to keep you informed

Rebecca's Spotlight | June 3rd, 2016

After many years speaking to clients I often get asked how we work together. Despite Marten and I living in the same town we actually work from seperate offices which may surprise some people. The truth is that Marten is … Continued


Betting hell

Rebecca's Spotlight | May 17th, 2016

What a nightmare! Why is it hard for people to get their bets on? What is going on? If someone was winning all day every day then I get it but I am talking about some of our clients who … Continued


Enhanced services – introducing The Postscript

Rebecca's Spotlight | March 23rd, 2016

As my regular blog readers may know this year for me is all about new ideas and offering a better service to our clients and utilising technology as much as possible. I had a meeting today with Marten and Steve … Continued


Exhausted

Rebecca's Spotlight | March 18th, 2016

I am exhausted! I know it’s Cheltenham and therefore there is a lot of work to do but that I am used to. What I am not used to is (wait for it, I need to take a deep breath … Continued


We are responsive

Rebecca's Spotlight | March 14th, 2016

We are truly responsive! Hooray. Obviously we try to respond to our clients whenever required. I respond to calls, texts, emails, letters and very rarely (but much to my excitement) faxes. Oh I mustn’t forget we also respond via Facebook, … Continued


The end of 2015

Rebecca's Spotlight | December 30th, 2015

I am probably one of the rare folk that wishes Christmas lasted more than a day! Purely because the build up to it goes on for so long and then suddenly that’s it over. The Marten Julian office used to … Continued


A new site but who will notice?

Rebecca's Spotlight | December 19th, 2015

In January our website is being rebuilt however despite a huge amount of work and money I doubt anyone will notice. It is one of those weird things you have to do to ensure technology is working correctly for clients … Continued


Online research into racehorses

Rebecca's Spotlight | July 17th, 2015

Over the past couple of years I have found lots of references to do with research into racehorses and I wonder if this is a new thing or whether lots has always been done but due to online media coverage … Continued


The National

Rebecca's Spotlight | April 18th, 2015

Cheltenham and Aintree are now both over and I start to concentrate on the Flat season. I have spent the past couple of weeks updating the site while going through a rebuild to enhance the experience for our web visitors. … Continued


Hooray hooray – another Podcast!

Rebecca's Spotlight | April 15th, 2015

Marten and his racing assistant Jodie are recording have recorded a Podcast this week looking back to Aintree. Checkout our Podcast by visiting our Podcasts Page


Hooray!

Rebecca's Spotlight | March 20th, 2015

Hooray Just a little update to say hooray I did it. I have managed to edit and upload Marten’s first ever Podcast. We are really happy to be able to offer this service to our clients. Marten has really enjoyed … Continued


Marten Julian, 69 Highgate, Kendal, Cumbria. LA9 4ED    Tel: 01539 741 007    -    Fax: 08448 11 22 97    -    email: info@martenjulian.com